Privacy Policy
Last updated: December 3, 2024
Shared Table Inc. ("Company," "we," "us," or "our") operates Mystery Cellar (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our Service.
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Shipping Information: Delivery address, phone number, and recipient name for wine shipments
- Payment Information: Payment details are processed securely by Stripe. We do not store your complete credit card number on our servers
- Communications: Information you provide when contacting customer support
Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, clicks, and navigation patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, and referring website addresses
- Cookies: Small data files stored on your device (see Cookies section below)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping wine to your address
- Create and manage your account
- Process payments through our payment processor
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your comments, questions, and customer service requests
- Send promotional communications (with your consent)
- Analyze usage patterns to improve our Service
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and age verification requirements
3. Information Sharing
We may share your information in the following circumstances:
- Payment Processing: With Stripe to process your payments securely
- Shipping: With shipping carriers to deliver your wine orders
- Legal Requirements: When required by law, subpoena, or other legal process
- Protection of Rights: To protect the rights, property, or safety of Shared Table Inc., our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Secure storage of data with access controls
- Regular security assessments and updates
- Limited employee access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and personal information
- Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us at support@mysterycellar.com.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our Service. Types of cookies we use:
- Essential Cookies: Required for the Service to function properly (authentication, security)
- Analytics Cookies: Help us understand how visitors interact with our Service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Service.
7. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Service is intended for users who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected personal information from someone under 21, we will delete that information immediately. If you believe we have collected information from someone under 21, please contact us.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your CCPA rights
We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact us at support@mysterycellar.com.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Shared Table Inc.
Email: support@mysterycellar.com